Meet the Managing Partners

View a Sample Client List

Read What Clients Say About Us

Meet the Managing Partners

About Pamela Henderson:

Pamela Henderson is Managing Partner with Henderson Woods, LLC.  She specializes in areas of teaching and training, facilitation, interactive theater and consulting for leadership/supervision practices with a focus on diversity, respect in the workplace, harassment and hostile work environment  prevention.  Her background is very diverse, covering practical experience as well as education and training.  Prior to founding Henderson Woods, LLC in 2006, she was Director of Management Programs for the Great Lakes office of Cornell University, School of Industrial and Labor Relations.

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About Susan Woods:

Susan Woods is Managing Partner with Henderson Woods, LLC, specializing in facilitation, learning and consulting for diversity and inclusion, collaborative conflict resolution and services to support labor-management relations, including interest-based negotiation and group solution-finding.  Susan participates on the Expert Forum of the Workforce Diversity Network.   The major portion of her professional career was spent at Cornell University, School of Industrial and Labor Relations where she was Senior Extension Faculty focused on practitioner education for the workplace.  She founded Henderson Woods, LLC in 2006.

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Henderson Woods, LLC brings experience and knowledge to every project. Find out how we can assist you with diversity and inclusion, conflict resolution and labor-management initiatives.

Sample Client List

Henderson Woods, LLC provides training, facilitation and consulting services for clients locally in Western New York and across the country.  Below is a representative sample of the organizations we've assisted as Henderson Woods, LLC.

Training, Facilitation & Consulting

• Saint-Gobain

• Petri Baking Products, Inc.

• General  Mills

• The Buffalo News

• National Grid

• Barclays Bank

• M&T Bank

• Lumsden & McCormick, LLC

• Southern Nevada VA Healthcare System

• Erie County Medical Center

• Niagara Frontier Transit Authority

• Sodus Central School District

• Royalton Hartland Central School District

• West Irondequoit Central School District

• Liverpool Central School District/SEIU Local 200-United

• NYS Dept. of Transportation, Region 6/PEF Division 175

• Perry's Ice Cream/UAW 686, Unit 19

• Pepsico Quaker Oats/UFCW RW110, Cedar Rapids, IA

• State University of NJ at Rutgers/Rutgers Council of AAUP Chapters

• Opportunities Unlimited/ARCEU Local 265 Labor-Management Committee

• International Brotherhood of Electrical Workers, IBEW

• Diversity Skilled Trades Council (Ithaca, NY)

Professional Presentations

• 2010 BNHRA Conference

• 2010-2006 Linkage Annual Summit on Leading Diversity

• 2009 Industry Liaison Group National Conference

• 2009 Diversity Consortium of Tompkins County Annual Conference

• 2007 International Association of Workplace Professionals Annual Conference

What Clients Say About Us

Respect and Recognition Training

"The Respectful Workplace training we got from Henderson Woods delivered a sensitive training in a non-confrontational manner that kept my workforce awake, kept them engaged and delivered a difficult message that was understood by all.  Nice job." 

Joan McGarvey

HR Manager, Saint-Gobain Advanced Ceramics 

Diversity and Inclusion Culture Change

"The services of Henderson Woods provided the information and the support I needed and our staff needed to understand and address a concern that we had no idea how to address.  We moved from fearful ignorance to empowerment.  As a result of our collaboration, we have an educated plan that will support all individuals in our District as we deal with new, unknown territory."

Susan Kay Salvaggio

Superintendent, Sodus Central School District 

Interest-Based Bargaining

"Excellent Job! Facilitation kept us on track and helped us work through difficult issues.  We were able to negotiate the contract without being sidetracked by emotion."

Al Hartle

President, RWDSU Local 110 

"There's no question that IBB allows for more creative approaches to difficult issues and tends to work well when the parties have a commitment to the process.  Facilitation is especially helpful when the parties have not had much experience."

John B. Wolf

Associate Vice President and Deputy General Counsel

(major public research university)

"I hired Susan to be a neutral IBB facilitator during our recent contract negotiations and was impressed with her patience, objectivity and willingness to challenge us along the way. It was a pleasure to work with a consultant who is extremely knowledgeable and has a great sense of humor.  Susan is without a doubt a top-notch labor management consultant!"

Jodi Wiechec